Heart-Centered Leadership Qualities

Acknowledge the differences among individuals including their career aspirations and motivational drivers.

Take the time to truly listen and hear the perspectives of their complete team.

Provide absolutely clarity around goals and seek alignment relative to the path of achievement of such goals.

Demonstrate genuine passion with all employee and customer interactions.

Maintain balance between achieving goals and driving the team too hard.

Function as a liaison/interpreter relative to establishing priorities being driven by senior management.

Are visible and available to both direct team and broader organization.

Willing to “roll up their sleeves” and join team in addressing challenges as they arise.

Create a bond with their teams that far surpass the day-to-day deliverables.

Instill confidence and assurance in their teams – we are in this together approach.

Practice what they preach and do not set unrealistic goals and objectives.

Exhibit humility and willingness to acknowledge/admit when they are wrong.

Not afraid to share vulnerabilities and opportunities for their own self and professional development.

Willing to stand-up to senior management and push back when specific initiatives are not aligned with the overall best interests of the team and their core objectives.

Create a positive work environment through compassion, authenticity and inclusion.

Provide a balance between emotions and intellect – recognize that EQ is as equally important or more important than IQ.

Leverage interpersonal skills to motivate and inspire others.

Boost employee morale while concurrently achieving trust and loyalty.

Create an environment where individuals feel valued, understood, and supported.

Are committed to continuous learning and personal growth – demonstrate a high level of self-awareness including potential “blind spots” and development opportunities.

Natural mentors and willing to openly share knowledge and insights for the betterment of the team.

Allocate time for self-reflection and identification of areas for opportunities to improve.